AdvoCare Medical Management provides employers with Managed Care Organization (MCO) services to effectively manage Workers’ Compensation cases and reduce employer costs through timely and proactive case management of injured employees.

Nurse Case Managers, with an average of 25 years experience, work with injured workers and medical providers to return employees to health and to productivity quickly...a positive outcome for the individual and a cost-saving for employers.

Effective Claims Management along with medically sound Case Management protocols combine to create state-of-the-art solutions to meet or exceed employer needs.

AdvoCare Customer Service offers employer important services to keep them up to date on existing cases along with newsletters, industry updates, seminars, and training in best practice in Workers’ Compensation programs.

AdvoCare end-to-end solutions help employers cut costs and increase productivity. Employer needs are met effectively and quickly with our comprehensive cost-containment and vocational rehabilitation resources through the AdvoCare Group of companies and our affiliates.

AdvoCare is one of the Top 10 MCOs in Ohio serving employers needs throughout the state and across the U.S.

Workplace Injury – The Workers’ Compensation Claim & Treatment Process

Employer Process

1. Injured workers need to immediately notify their Supervisor or Human Resource department if an injury occurs. This individual may need to serve as a guide to the appropriate medical care facility in your community and provide an AdvoCare Identification (ID) Card.
2. Injured workers should be advised to seek first aid or medical care from a BWC Certified Provider and be sure to show their AdvoCare ID Card. A full directory of providers is available from the Bureau of Workers' Compensation.
3. AdvoCare must be notified of any injury by the injured worker, his or her Supervisor or the Human Resource department within 24 hours at 1-800-659-4025. Ask for First Report of Injury Department (FROI).
4. Injured workers may be required to complete an incident report, if that is company policy, and to provide a description of how the injury occurred.
5. If additional or ongoing medical services are recommended after initial treatment, AdvoCare should be notified. Be sure to have any injured worker show an AdvoCare ID card to every doctor or medical provider that provides treatment.
6. A Nurse Case Manager will assist with the coordination of these services and ultimately, a safe and timely return-to-work.